The College Charter

To Strive and Achieve

COLLEGE MISSION

"South Cheshire College promotes quality teaching and learning...":

• You can expect high quality teaching and effective management of your learning
• You will receive a course schedule or course/subject handbook that tells you what to expect for the duration of the course.
• We will provide an introduction to your course that will include the learning strategies and assessment and assignment requirements.
• We will provide suitably experienced and qualified staff.
• We will assess work fairly and return marked work within an agreed time.
• We will provide feedback to you on your progress and achievements at agreed intervals.

• We will provide suitable study and learning resource facilities.
• We will provide a learning environment that meets Health & Safety standards.
• We will work continuously to improve the facilities and buildings.
• We will provide computing and other equipment that enables you to complete your course work.
• You will have access to Careers and Welfare advisers at all stages of your study.
• You will have access to a confidential counselling service.
• Appropriate tutorial and learning support will be provided.
• You can expect prompt payment of grants and access fund payments, if you are eligible.

• We will give clear and accurate information about courses, qualifications and entry requirements.
• Your enquiry and application will be handled fairly and efficiently.
• You will have the opportunity to vary your programme of study as it is reviewed by you and your tutor.
• We will make staff available prior to enrolment for you to receive reliable and impartial advice and guidance.
• Previous knowledge will be taken into account where appropriate.

• We will consult regularly with the local community as to its likely educational requirements.
• We will consult regularly with local employers as to their likely training needs.
• We will consult regularly with the school community to anticipate their likely requirements.
• We will consult regularly with you, our students, as to your ongoing needs.

• We will provide courses that lead to nationally recognised qualifications together with a range of 'interest' non-accredited courses.
• At the outset we will agree with you a learning programme suitable to your individual needs.
• We will organise and deliver a programme of study that meets your needs and aims.
• During your introduction to college you will be made aware of the study and learning resource facilities provided for your use and where you will be taught.
• Your induction to college will include an introduction to Learner Support Services and facilities and the range of extra-curricular activities.
• Your views will be sought about the course and on how you feel we can improve it and other services within the college.

• speak to your tutor
• or speak to a member of the Student Services staff
• or via the Student Council
• or collect a complaint form from Reception

The following information is readily available from college:

• College web site www.s-cheshire.ac.uk
• College prospectus
• Course directory
• Course/subject information sheets
• Examination results
• Destinations of students
• Details of financial charges and the support that is available
• Health and Safety Policy
• Disabilities Statement
• Equal Opportunities Policy
• Academic Appeals procedure
• Ofsted Inspection Report

To obtain any of the above information contact in the first instance Student Services, South Cheshire College, Dane Bank Avenue, Crewe, Cheshire, CW2 8AB, United Kingdom or visit the college web site at www.s-cheshire.ac.uk